12-17-2019 10:22 PM - edited 12-17-2019 10:23 PM
Is no one at GoPro responding to this issue. Have they admitted this is a generic fault.
It happens with my GoPro battery in. It happens with my GoPro battery out & pugged in to power via USB
It happens on Both of the SD cards (Samsung & ScanDisk) that they recommended.
Yesterday I got 18 mins before it froze (battery in).
Today this piece of S froze after 1 min 17 secs (Battery out.) I came home to 4 hours of exciting noises, but I could only imaging what was going on.
My Hero 3. What a great device. Shot 30,000 hours with a glitch
12-18-2019 05:33 AM
Adminstrators and Modorators are support for the website, more or less they can only answeer the simple issues at hand. got a card issue. they'll point a written article out and suggest trying that. They will not get into Depth of hte issue and why. They will clearly say they passed your issue along to a specialist that will get a answer for you....... and that ends that.
And if the camera is at issue they will simply refer you to the Customer service again, More or less We all are dealing with a receptionist here, and that is all they are allowed to answer, that is their Job assignment to point and direct, nothing more. We the Owners can cry the blues to Earths End, we are 50 posts in not a single fix
01-03-2020 08:24 AM
This is **bleep**ing infuriating. I have been using GoPros since the Hero 3, and none of them have been doing this. I purchased this Hero 7 Black last year, and when I went out west half of my footage was ruined. I bought a new memory card, updated my firmware, and had the same **bleep** happen over new years. 4-6 clips in a row, the video freezes and the audio continues.
How the hell are they doing absolutely nothing about this?
01-03-2020 10:41 AM
Hi, So many problems with gopro 7 black and gopro staff who don't assume anything in spite of evidence. I don't use this camera anymore and won't buy any Gopro in the future !!!
01-03-2020 01:10 PM
Thanks, I will look into that. **bleep** GoPro for not fixing or acknowledging this issue; I will be switching action cam companies and I will be telling all of my friends to do the same.