02-25-2019 04:54 PM
I'm having the same issues, but in cold weather. Just got done with a day at snowbird and half of my footage is fine and half of my footage cuts out after 20 - 30 sec of recording. I'm shooting 60fps, 2.7k, LL auto, Stabilization auto. I don't buy that it's the memory card as it works fine for half and not fine for the other half. Seems more of the cold as it occurred later in the day.
To top it off, I ordered a bunch of accessories and batteries for this snowboarding trip, even got 2-day air purchased last Monday and it just came in. Next time I'll go through Amazon or someone better with logistics.
02-26-2019 08:11 PM
The temperature connection is interesting and it does seem like a lot of the reports are from people using it when it's cold, but I've also seen the problem recently when the temperature was 55F+, sunny and when my bicycle was stationary so the wind wasn't cooling it off. Perhaps the cold makes the issue worse? Even if that's the case, I'd be interested in knowing at what temperature the camera was expected to work consistently.
Regarding the theory about the batteries, I only have official GoPro batteries (from the Hero5, 6 and 7 + 3 extras I bought). I didn't pay much attention to which battery was in use when it froze in the past, but yesterday the camera froze when it was using the battery that came with the Hero7 Black.
02-27-2019 03:59 AM
02-27-2019 01:37 PM
As I stated earlier, I first started experiencing this issue while diving with the supersuit in the Caribbean (warm waters!).
03-01-2019 07:17 AM
Same problem, have tried literally everything in this thread and every other thread support suggestions etc. These cameras have some serious flaw and I doubt they plan on fixing it.
03-01-2019 10:00 AM