Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-133575%22%20slang%3D%22en-US%22%3EHero6%20turns%20off%20when%20using%20protune%20%2B%20digital%20zoom%20(hdmi%20feed%2C%20no%20sd%20card).%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-133575%22%20slang%3D%22en-US%22%3E%3CP%3EFirmware%201.6.%20I'm%20taking%20the%20feed%20from%20the%20Hero6%20via%20HDMI%20(using%20it%20as%20a%20outdoor%20camera).%20The%20outside%20temperature%20is%2028C.%20When%20I%20turn%20on%20protune%20%2B%20enable%20digital%20zoom%2C%20the%20camera%20shuts%20down%20very%20quickly%20(in%205-10%20minutes).%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThere%20is%20wind%20blowing%2C%20so%20the%20camera%20is%20getting%20enough%20cooling.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ELatest%20firmware%20still%20buggy%20%3A(%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-133575%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-133719%22%20slang%3D%22en-US%22%3ERe%3A%20Hero6%20turns%20off%20when%20using%20protune%20%2B%20digital%20zoom%20(hdmi%20feed%2C%20no%20sd%20card).%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-133719%22%20slang%3D%22en-US%22%3E%3CP%3EWhat's%20funny%20is%20that%20sometimes%20it%20runs%20for%2010%20minutes%2C%20sometimes%20(like%20now)%20it%20runs%20for%203%2B%20hours%20at%20a%20time.%3C%2FP%3E%3CP%3EI%20can't%20track%20down%20the%20source%20of%20the%20problem.%20It%20looks%20completely%20random.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Hiker
Posts: 42

Hero6 turns off when using protune + digital zoom (hdmi feed, no sd card).

Firmware 1.6. I'm taking the feed from the Hero6 via HDMI (using it as a outdoor camera). The outside temperature is 28C. When I turn on protune + enable digital zoom, the camera shuts down very quickly (in 5-10 minutes). 

 

There is wind blowing, so the camera is getting enough cooling.

 

Latest firmware still buggy :(

Hiker
Posts: 42

Re: Hero6 turns off when using protune + digital zoom (hdmi feed, no sd card).

What's funny is that sometimes it runs for 10 minutes, sometimes (like now) it runs for 3+ hours at a time.

I can't track down the source of the problem. It looks completely random.