- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-15-2018 05:02 AM
Re: Hero6 turns itself on, won't stay off.
[ New ]hi,
try to turn off WiFi on camera.
with Wifi on, at least from mobile you can turn the camera on.
so Wifi/bluetooth channels remain on when Wifi is on.
I'll put a video soon, I'm in a meeting now.
robert
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-15-2018 06:41 AM - edited 05-15-2018 06:42 AM
Re: Hero6 turns itself on, won't stay off.
[ New ]
in the video you will see:
- wifi connection on on camera
- from GoPro app you can Power off/on the camera
- even after you quit the GoPro app on the mobile, when you enter the GoPro app again, the camera will Power on.
all above are fine and normal.
what I wanted to stress is, with camera Wifi on, there is a Wifi (combined with bluetooth) channel that remain open.
and this channel is let's say prone to "power on"
taken into account that WiFi on drains the camera battery, my sugest is to Wifi turned off.
thank you,
robert
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-17-2018 11:22 PM
Re: Hero6 turns itself on, won't stay off.
[ New ]it works, turning wifi off obviously solve this problem.
Thank you Robert.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-18-2018 10:46 PM
Re: Hero6 turns itself on, won't stay off.
[ New ]Hi
I am having the same issue with my Hero6. I will try to turn off the wifi and let you know the result. Please inform the developers so that the proble will be fixed in the next firmware version.
thanks
Werner
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-19-2018 08:06 AM
Re: Hero6 turns itself on, won't stay off.
[ New ]Thank you for reaching out, @redhero11201. We will wait for an update from your then. We will let the team know about this. You can also submit a feedback - comment, recommendation - here. Best regards!
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-22-2018 12:40 AM
Re: Hero6 turns itself on, won't stay off.
[ New ]Hero6 can's switch off. I installed the latest update; I reset to factory settings. But holding the Power off button doesn't work. Removing battery is only option, but as soon as I put battery back, the Hero6 switches on again.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-22-2018 03:28 PM
Re: Hero6 turns itself on, won't stay off.
[ New ]
Thank you for your efforts in completing the troubleshooting steps. As the camera is still behaving differently it's best to refer to our Support Team for further assistance. They are available via phone or chat. https://gopro.com/help/ContactUs
Regards,
Ej
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-24-2018 08:25 AM