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Tourist
Posts: 5

Hero6 screen flicker every 10 seconds on desktop, ok on laptop

When I download videos from my GoPro 6 to my desktop, there is a glitch in the video every 10 seconds during playback. If I download the videos to my laptop, they play back fine without the glitch.

 

Anyone know what may be going on between the two computers. They both exceed the minimum requirments.

GoPro
Posts: 5,980

Re: Hero6 screen flicker every 10 seconds on desktop, ok on laptop

 

Hi @snowyridge36644

 

Does the glitch happen when the file is played back on the camera?

What resolution were these videos taken?

 

Please make sure that your dekstop's graphics card is up to date.

 

 

Regards,

Ej

Tourist
Posts: 5

Re: Hero6 screen flicker every 10 seconds on desktop, ok on laptop

[ Edited ]

Play back on the camera is fine along with watching them on my Dell Latitude 7280 laptop. The only time they glitch every 10 seconds is on my desktop, I5 3.4GHz with RX 480 video card at the latest Radeon 18.10.1 driver.

 

Videos are taken on a motorcycle at 1080P at 60 fps.

 

My next thought is to save a file to a USB drive and transfer it from the laptop to the desktop and see if the problem persists. If the problem is gone it has to be an importing issue from the camera to desktop. If it is still there, it must have something to do withthe video card/driver or some other program messing with the playback. The glitch occurs every 10 seconds like clockwork.

Tourist
Posts: 5

Re: Hero6 screen flicker every 10 seconds on desktop, ok on laptop

Here is an example video uplaoded from my desktop, the glitch actully happens every 11 seconds or so. Any video uplaoded from my laptop has no glitch.

 

https://www.youtube.com/watch?v=WYK8Bv-PI8k&t=198s

GoPro
Posts: 5,980

Re: Hero6 screen flicker every 10 seconds on desktop, ok on laptop

 

Hi @snowyridge36644

 

Given that the files are playing fine on the camera and your laptop, the issue is most likely on the desktop.

While I am not certain as to what specific part on your desktop, the issue could've been encountered while the file was being copied to your desktop.

Have you tried copying the files again?

 

Regards,

Ej

Sightseer
Posts: 2

Re: Hero6 screen flicker every 10 seconds on desktop, ok on laptop

Curious if anyone has figured this out. Having the same issue, timing it it's actually literally every 11 seconds there is a flicker/glitch in the playback from the mp4 from a GoPro Hero 6 on pc. Does it in Windows Movie and TV as well as Media Player Classic.

I have a Radeon RX 580 with latest drivers and GoPro Hero 6 on latest 2.10 firmware, so I know all the latest and greatest is installed. Very strange.

Plays fine on the GoPro itself, and also if I play in Adobe Premier Pro CC (on the same exact PC) it's smooth there as well.
Sightseer
Posts: 2

Re: Hero6 screen flicker every 10 seconds on desktop, ok on laptop

I also wanted to add that I have a GoPro Hero 5 and a Session 4, and on the exact same computer the MP4's from those two devices play flawlessly. So, logically, it's definitely something to do witht he file being produced by the GoPro Hero 6.

Nomad
Posts: 378

Re: Hero6 screen flicker every 10 seconds on desktop, ok on laptop

Your GoPro creates two files during video creation. An MP4 and an LRV (low resolution video). So when you're viewing the file on your gopro, you're actually watching the LRV file and not the MP4 file. This is usually the same if you're watching the file via the app also.

In the case of the file playing fine on a laptop but having a flicker on the desktop PC. It could be a case of a bad codec being installed on the PC (or the codec not being set up properly). I would be curious to know if maybe one of the devices (laptop or pc) is using something like the K-lite codec pack. If so it's more than likely that WM Player and MP classic are defaulting to one form of codec while Premier Pro is using it's own codec.

In the case of the file uploading to youtube fine from the laptop but having the glitch when uploaded from the PC. It's strange that this happens as the file should be the exact same on both machines. The only way for this glitch to be present is if there was some sort of transcoding or editing being done to the file on the PC before upload (in which case it would likely use the codec causing the issue).