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Sightseer
Posts: 2
Accepted Solution

Hero6 black randomly starts recording

I recently bought a GoPro for an upcoming trip and noticed after the most recent update that it now will turn itself back on and start recording. Right now the only way I can ensure it’s not turned on is to completely remove the battery.....a bit ridiculous given how expensive these cameras are. Anyone got a fix?

Accepted Solutions
GoPro
Posts: 9,553

Re: Hero6 black randomly starts recording

 

Hi @nobledive61427

 

I have encountered this with my HERO6 Black previously.

It was resolved by re-flashing the software then resetting the camera to its factory settings.

 

Please try it on your end. Once the update is completed go to Preferences > Factory Reset > Reset.

 

Let us know how it goes.

 

Thanks!

Ej

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All Replies
Nomad
Posts: 1,033

Re: Hero6 black randomly starts recording

Have you tried deactivating voice commands before powering off the camera? 

GoPro
Posts: 9,553

Re: Hero6 black randomly starts recording

 

Hi @nobledive61427

 

I have encountered this with my HERO6 Black previously.

It was resolved by re-flashing the software then resetting the camera to its factory settings.

 

Please try it on your end. Once the update is completed go to Preferences > Factory Reset > Reset.

 

Let us know how it goes.

 

Thanks!

Ej