08-18-2018 03:02 AM
I used my go pro for underwater for 3 day without problem,
The last day before i was out of water, i was recording when i saw some kind of glitch ( the front screen words were unable to read)
i try to power on and off but still was stuck on that glitch. I got out of water and remove the battery. I reinsert it in but no work.
Now, the camera has stuck all red lights on but no screen comes, with battery or plug in to the power still all 3 red lights are on.
i try to hard reset, update software manually, format the sd card, use spare battery but no result.
1- back light is always on
2- front light is flickering
3- bottom light is always on
08-18-2018 03:41 AM - edited 08-18-2018 03:44 AM
i am not sure if water gets in the camera, it is possible.
i was in water for 2 hour then it kind of glitched.
i also put in rice for 24 hour if it kind of work against water in.
08-18-2018 03:46 AM
Thank you. the few things you can try are. to remove the battery, press the shutter and on for a 30 second count and reinsert, and check to seeif the problem is happening again. And hte last thing you can do is manually updat he firmware, if those two things do nort help then today is a Saturday and tomoorow SUnday chat wit ha gopro rep, they'll determine if it is a issue and resolve it. Or call during Mon-fri and all this can be dound online at the gopro.com support page typig in contact us. gopro really needs to make this a lot easier to locate the contact us...