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%3CLINGO-SUB%20id%3D%22lingo-sub-195200%22%20slang%3D%22en-US%22%3EHero6%20Zeitraffer%20bricht%20ab%2C%20Einstellungen%20werden%20zur%C3%BCckgesetzt%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-195200%22%20slang%3D%22en-US%22%3E%3CP%3EHallo%2Chatte%20bereits%20jemand%20Probleme%20mit%20dem%20Zeitraffer%20der%20Hero6%3F%20Dieser%20bricht%20bei%20mir%20in%20unregelm%C3%A4%C3%9Figen%20Zeitabst%C3%A4nden%20einfach%20ab.%20Manchmal%20funktioniert%20der%20Zeitraffer%20mehrere%20Tage%2C%20manchmal%20nichtmal%20ein%20paar%20Stunden.%20Meist%20bricht%20er%20jedoch%20%C3%BCber%20Nacht%20ab%20bzw.%20wenn%20ich%20morgens%20kontrolliere%2C%20ist%20der%20Zeitraffer%20ausgestaltet.%20Kurioserweise%20sind%20auch%20meine%20Einstellungen%20zur%C3%BCckgesetzt%2C%20d.h.%20die%20Zeitraffereinstellungen%20sind%20nicht%20mehr%20gespeichert.%20Kamera%20ist%20aber%20nicht%20ausgeschaltet%2C%20nur%20Zeitraffer%20ist%20abgebrochen%20und%20auf%20Videomodus%20umgeschaltet.Akku%20ist%20voll%20(Dauerbetrieb%20mittels%20Netzteil)neueste%20Firmware%20ist%20draufSD-Karte%2064GB%20reicht%20f%C3%BCr%2018.000%20Fotos%2C%20reicht%20theoretisch%20f%C3%BCr%20%C3%BCber%201%20Woche%20Dauerbetrieb%20(bei%2060s-Intervall)Wer%20kann%20mir%20helfen%3F%20Wer%20hat%20das%20selbe%20Problem%3F%20Was%20mache%20ich%20falsch%3FBeste%20Gr%C3%BC%C3%9Fe%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-195200%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-195252%22%20slang%3D%22en-US%22%3ERe%3A%20Hero6%20Zeitraffer%20bricht%20ab%2C%20Einstellungen%20werden%20zur%C3%BCckgesetzt%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-195252%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F64651%22%20target%3D%22_blank%22%3E%40heikor0%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThank%20you%20for%20sharing.%20Sorry%20to%20hear%20about%20the%20trouble%20encountered%20with%20the%20time%20lapse%20feature%20on%20HERO6.%20Good%20to%20know%20that%20your%20camera%20is%20already%20with%20the%20latest%20firmware.%20Is%20it%20a%20recommended%20SD%20card%20that%20you%20are%20using%20with%20your%20camera%3F%20Also%26nbsp%3B%20see%20if%20manually%20updating%20the%20camera%20(if%20it%20was%20not%20manually%20updated%20to%20the%20latest%20firmware%20manually)%20will%20help%20clear%20the%20issue.%20You%20can%20follow%20this%26nbsp%3Blink%20for%20guide%20on%20doing%20it.%20By%20any%20chance%2C%20did%20you%20notice%20if%20the%20reset%20happens%20for%20a%20particular%20time%20lapse%20setting%3F%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHope%20to%20hear%20back%20from%20you.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-195529%22%20slang%3D%22en-US%22%3ERe%3A%20Hero6%20Zeitraffer%20bricht%20ab%2C%20Einstellungen%20werden%20zur%C3%BCckgesetzt%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-195529%22%20slang%3D%22en-US%22%3E%3CPRE%3E%3CSPAN%3EThanks%20for%20your%20quick%20response.%0A%0AI%20use%20a%20Toshiba%20Exceria%20Pro%2C%20Class%203%2C%20UHS%20II%0A%0AWhat%20makes%20me%20suspicious%20is%20the%20fact%20that%20just%20all%20my%20preferences%20are%20deleted.%20For%20example%2C%20I%20set%20the%20auto%20power%20off%20after%20a%20certain%20amount%20of%20time%2C%20the%20shutter%20speed%20is%20set%20to%202%20without%20my%20intervention%2C%20and%20also%20the%20%22Time%20Lapse%20Mode%22%20as%20the%20%22Default%22%20is%20reset%20to%20%22Video%22.%0A%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FSPAN%3E%3C%2FPRE%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-195805%22%20slang%3D%22en-US%22%3ERe%3A%20Hero6%20Zeitraffer%20bricht%20ab%2C%20Einstellungen%20werden%20zur%C3%BCckgesetzt%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-195805%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F64651%22%20target%3D%22_blank%22%3E%40heikor0%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EFor%20unusual%20behaviors%20of%20the%20camera%2C%20this%20usually%20relates%20to%20the%20software%20or%20the%20SD%20card.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EI%20suggest%20using%20one%20of%20the%20recommended%20cards%20listed%20on%20the%20link%20shared.%20See%20if%20this%20will%20correct%20the%20issue.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-196163%22%20slang%3D%22en-US%22%3ERe%3A%20Hero6%20Zeitraffer%20bricht%20ab%2C%20Einstellungen%20werden%20zur%C3%BCckgesetzt%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-196163%22%20slang%3D%22en-US%22%3E%3CP%3EI%20used%20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Reply
Tourist
Posts: 3
Accepted Solution

Hero6 Zeitraffer bricht ab, Einstellungen werden zurückgesetzt

Hallo,

hatte bereits jemand Probleme mit dem Zeitraffer der Hero6? Dieser bricht bei mir in unregelmäßigen Zeitabständen einfach ab. Manchmal funktioniert der Zeitraffer mehrere Tage, manchmal nichtmal ein paar Stunden. Meist bricht er jedoch über Nacht ab bzw. wenn ich morgens kontrolliere, ist der Zeitraffer ausgestaltet. Kurioserweise sind auch meine Einstellungen zurückgesetzt, d.h. die Zeitraffereinstellungen sind nicht mehr gespeichert. Kamera ist aber nicht ausgeschaltet, nur Zeitraffer ist abgebrochen und auf Videomodus umgeschaltet.
Akku ist voll (Dauerbetrieb mittels Netzteil)
neueste Firmware ist drauf
SD-Karte 64GB reicht für 18.000 Fotos, reicht theoretisch für über 1 Woche Dauerbetrieb (bei 60s-Intervall)


Wer kann mir helfen? Wer hat das selbe Problem? Was mache ich falsch?


Beste Grüße


Accepted Solutions
GoPro
Posts: 7,564

Re: Hero6 Zeitraffer bricht ab, Einstellungen werden zurückgesetzt

Hello @sunnycreek38131

 

Thank you for reaching out. Are you having exactly the same problem as the one posted? Have you been able to manually update your camera already? Please do so if you have not tried it yet. This is even of your camera is already with the latest firmware. Manually updating firmware ensures that all errors that might be related to the current software installation are cleared out. You can follow the steps below for guide on how to do the manual update: 

  1. Go to the HERO6 Black update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Hope this helps. We would love to hear back from you. 

 

Thanks, 
Marius

View solution in original post


All Replies
GoPro
Posts: 7,564

Re: Hero6 Zeitraffer bricht ab, Einstellungen werden zurückgesetzt

Hello @heikor0

 

Thank you for sharing. Sorry to hear about the trouble encountered with the time lapse feature on HERO6. Good to know that your camera is already with the latest firmware. Is it a recommended SD card that you are using with your camera? Also  see if manually updating the camera (if it was not manually updated to the latest firmware manually) will help clear the issue. You can follow this link for guide on doing it. By any chance, did you notice if the reset happens for a particular time lapse setting? 

 

Hope to hear back from you. 

 

Thanks, 
Marius

Tourist
Posts: 3

Re: Hero6 Zeitraffer bricht ab, Einstellungen werden zurückgesetzt

Thanks for your quick response.

I use a Toshiba Exceria Pro, Class 3, UHS II

What makes me suspicious is the fact that just all my preferences are deleted. For example, I set the auto power off after a certain amount of time, the shutter speed is set to 2 without my intervention, and also the "Time Lapse Mode" as the "Default" is reset to "Video".


 

GoPro
Posts: 8,929

Re: Hero6 Zeitraffer bricht ab, Einstellungen werden zurückgesetzt

 

Hi @heikor0

 

For unusual behaviors of the camera, this usually relates to the software or the SD card.

 

I suggest using one of the recommended cards listed on the link shared. See if this will correct the issue.

 

 

Thanks!

Ej

Tourist
Posts: 3

Re: Hero6 Zeitraffer bricht ab, Einstellungen werden zurückgesetzt

I used the recommended and supplied memory card. The problem persists. The camera has canceled the photo-timelaps recording after 434 photos. Is it because I control the camera via the app?

GoPro
Posts: 8,929

Re: Hero6 Zeitraffer bricht ab, Einstellungen werden zurückgesetzt

[ Edited ]

 

Hi @heikor0

 

There shouldn't be an issue controlling the camera from the app.

 

While your camera is already on the latest firmware, please see if doing a manual update on the camera will get this issue corrected. Please proceed with the update using a recommended SD card.

 

Let us know how it goes.

 

Thanks!
Ej

 

 

 

Hiker
Posts: 15

Re: Hero6 Zeitraffer bricht ab, Einstellungen werden zurückgesetzt

I have the sampe problem there is a big timelaps bug becouse whe are not the only one . i did try different cards lates firmware update and so one . 2 weeks old . i cant beliefe it how bucky this thing IS.

GoPro
Posts: 7,564

Re: Hero6 Zeitraffer bricht ab, Einstellungen werden zurückgesetzt

Hello @sunnycreek38131

 

Thank you for reaching out. Are you having exactly the same problem as the one posted? Have you been able to manually update your camera already? Please do so if you have not tried it yet. This is even of your camera is already with the latest firmware. Manually updating firmware ensures that all errors that might be related to the current software installation are cleared out. You can follow the steps below for guide on how to do the manual update: 

  1. Go to the HERO6 Black update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Hope this helps. We would love to hear back from you. 

 

Thanks, 
Marius