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Reply
Hiker
Posts: 18
Accepted Solution

Hero6 Charging Problems: Taking a long time for a charging

Hero6 Charging: Taking a long time for a full charge

Today I have received the product, but the other on the charging problem too,
I received the product immediately after the product charge and related settings.
But found that the charge has been 4 hours, the battery is still in 2% of the situation, while the battery is too low, failed to update the equipment for the FIRMWARE. Please help me solve the above problems.

P.S. I have removed the packaging box. To return to the replacement product schedule, it may only be possible to return the component.

Product Info:
Hero 6 Black

22243885_1570132669691732_1730156690_o.jpg

Accepted Solutions
Highlighted
Backpacker
Posts: 649

Re: Hero6 Charging Problems: Taking a long time for a charging

update attachment, I made the collage using wrong pictures ( mixing hero5 and 6.

 

putting on short:

- on 1.5A chargers straight without charging control, the battery charging icon is green

- on Gopro supercharger is green on USB-C 3A

- on Gopro supercharger port USB-A, Samsung fast charger and karma grip is white.

- at 100% became white

 

thank you

View solution in original post

20171006_000811-COLLAGE.jpg

All Replies
Hiker
Posts: 18

Re: Hero6 Charging Problems: Taking a long time for a charging

The case charge problem has been resolve by myself.
I just buy a dual hero charger and put 2 batteries (1 hero 6) testing the charging .both result can charging now.

To be conclusion of the case , I think maybe the camera firmware version problem,because my hero 6 is v1.00.

I will try it after the full charging complete.
Hiker
Posts: 18

Re: Hero6 Charging Problems: Taking a long time for a charging

the final result put the battery into hero6 and connecting to the charger . its not work. same the case before
Hiker
Posts: 18

Re: Hero6 Charging Problems: Taking a long time for a charging

I am also the case.
hero6 can not be directly through the one machine type for charging action. I am still looking for a solution, but the temporary viable approach is to buy gopro hero 5 external charger for pure battery crossover, this method can solve the battery shortage and can not update the firmware situation.

It is estimated that gopro hero6 should be integrated or need to supply a larger external socket to be able to fully charge the mixer battery. Generally in the past 5v 2A may not much. At least 5v 3A can be undetermined

Because the use of the hero 5 dual battery charger. Pure trial with 5v2A charger can be successfully filled. But once the one machine will have a charging symbol, but can not continue to fully charged demand. Hope gopro can solve this problem. if not cover this main bug. it must crash the best sports camera sound effects.
Backpacker
Posts: 649

Re: Hero6 Charging Problems: Taking a long time for a charging

hi,
could be the firmware.

 

although I use the dual cahrger to charge the batteries, I made a test today, version v01.51.


Charged the battery from 95% directly on camera.

 

used a no name 4 port USB charger capable to a max 6A. I do not think one port can more than 1.5A.

 

at 95% the battery icon turned green and with a charging sign inside.

I turned the camera off.

Led on, steady.

I checked the camera after a while, turn the camera on. (see the picture).

97% and battery icon green.

I turned the camera off.

Led on.

when the Led turned off, I checked the camera.

100%, white icon with that charging sign....

 

so seems that it charges.

 

I'll make now a test from 15%.

 

it is important to me also as I use karma grip that in theory charge the camera.

 

I'll keep you posted....

 

robert

 

 

20171005_224645-COLLAGE.jpg
Backpacker
Posts: 649

Re: Hero6 Charging Problems: Taking a long time for a charging

in v01.51 gopro hero6 charges directly connected.

 

but!

the colour of the battery icon is either white or green.

 

at the office 4 port charger - green icon

at home 6 port charger - white icon

gopro charger USB-C - green icon

gopro charger USB-A - white icon

Samsung fast charger - white icon

 

at 100% battery icon became white

 

20171005_232547-COLLAGE.jpg
Highlighted
Backpacker
Posts: 649

Re: Hero6 Charging Problems: Taking a long time for a charging

update attachment, I made the collage using wrong pictures ( mixing hero5 and 6.

 

putting on short:

- on 1.5A chargers straight without charging control, the battery charging icon is green

- on Gopro supercharger is green on USB-C 3A

- on Gopro supercharger port USB-A, Samsung fast charger and karma grip is white.

- at 100% became white

 

thank you

20171006_000811-COLLAGE.jpg
Tourist
Posts: 2

Re: Hero6 Charging Problems: Taking a long time for a charging

I did some testing with a GoPro HERO6 Black on firmware 1.51 and 1.60, using the USB/USB-C cable that came with the GoPro and 9 different USB ports outputting between 1 and 3 amps.

 

2.4 A = green

2.1 A and lower = white

 

Exceptions:

  • QuickCharge 3.0 (1.5 to 3.0 A) = white
  • Fully charged = white
  • Power off whilst charging then power on again = white (need to disconnect charger then reconnect to get green)

 

On the 1.51 firmware, the GoPro was extremely slow to charge on some ports and there was no obvious correlation with the output of the chargers. Possible firmware issue fixed by 1.60.

 

On both firmwares, the battery that came with the GoPro will never become fully charged - it reaches 98% whilst continuing to "charge". No issues with a different battery. Battery fault?