Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Hiker
Posts: 23

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]
He is right. GoPro are using illegal 5GHz channel in Europe. If your specific phone allows it, good for you, but it's still illegal and doesn't help those of us who's phones correctly disable the channels that aren't allowed.

GoPro need to fix their firmware, or change hardware if it's a hardware limitatiom
Hiker
Posts: 40

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]
@duanem8

I think it's also worth mentioning that being in the UK and using this channel you are breaking the law. You are required to apply and pay for a license to used the reserved channel 161.

Channel 161 is band C and the following restrictions apply.

a) Band C can only be used for outdoor wireless
b) Band C can only be used for fixed wireless access (FWA) points (e.g point to point or point to multipoint links)
c) A light license is required for operation and must be purchased from Ofcom.
d) All hardware must conform to DFS (Dynamic Frequency Selection) standards and DFS must be enabled

Have fun paying £50 a year for a license.
Backpacker
Posts: 1,012

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]

@twisted89 wrote:
It's not a theory when it's been proved what channel the gopro broadcasts on (161, feel free to check this yourself) and this channel is not allowed in the vast majority of countries outside the USA. Check your facts before you post.

i've only managed to find one website (other than the dribble on here) which says GoPro is using channel 161, & except from being banned in Spain altogether it says it is banned in Japan & Europe to use equipment over 25mw. & I very much doubt the GoPro is anywhere near that so OK to use

Hiker
Posts: 40

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]
Clearly you have limited knowledge of technology otherwise you'd know

A. its very easy to check yourself, ie using https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en

B. The channel is directly related to the power, channels 149 to 161 broadcast at 4000mW

And I suggest you re-read my last post which details the restrictions of band C and the license required.
Hiker
Posts: 13

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]
5805MHz is my Samsung S8+ connected to via Gopro 7 black.

The Band Number is not visible in Wi-Fi analyser app'en, dont Know why?

Backpacker
Posts: 1,012

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]

@twisted89 wrote:
Clearly you have limited knowledge of technology otherwise you'd know

A. its very easy to check yourself, ie using https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en

B. The channel is directly related to the power, channels 149 to 161 broadcast at 4000mW

And I suggest you re-read my last post which details the restrictions of band C and the license required.

don't get yourself carried away here, because 

  1. yes my knowledge is limited on the exciting stuff like what wifi channel they're using
  2. i'm not bothering to re-read or look into anything & heres why, because mine works
  3. & I only posted up to help those claiming that 5ghz doesn't work, when clearly it can
Hiker
Posts: 15

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]

hey guys, could someone explain to me, why all samsung phones i had the last 12 monthes worked with go pro 6 and 7 at 5ghz and any other flaghsip couldnt? 

The phones were bought from amazon italy,germany,france,uk, spain. I tested more than 15 phones, many times the same model and only samsungs work.

I cannot believe that only samsungs violates the law...

Hiker
Posts: 8

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]

Hi everyone,

 

I had several chats with what they call "support" and they always say: "Channel is not supported in your country".

GoPro is world-wide company but does not behave like one.

 

At the end I had to root my S7 and install some patches to enable all 5Ghz channels.
Even with 5ghz enabled, download of some bigger video files was not stable and had to use this app to have downloading done:
https://play.google.com/store/apps/details?id=com.MediaCommannderForGoPro

 

Overall, GoPro has nice cameras but their support is total crap. And they do not care what their users report.

Hiker
Posts: 13

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]
Its not a crime for Samsung to recieve a bad signal, but transit One is not okay...
Tourist
Posts: 7

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]
@duanem8 You're just trolling now. If you can't prroduce any evidence to move the conversation along, maybe you should just stop posting.

Hi @nikosmpl, check for yourself. Laptops, PCs, routers, all sorts of devices can't see these higher frequencies. They aren't permitted in Europe.
Hiker
Posts: 40

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]
@duanem8

"I only posted up to help those claiming that 5ghz doesn't work".

Are you so far up your own arse you don't event know what you posted?

You openly denounce it with absolutely no evidence to back up your opinion:

"i've only managed to find one website (other than the dribble on here) which says GoPro is using channel 161"

And continue to make more baseless claims with no facts or evidence

"I very much doubt the GoPro is anywhere near that so OK to use"

Then you refuse to read anything that shows your wrong

"i'm not bothering to re-read or look into anything & heres why, because mine works".

It's clear you lack the intellect or facts to have a reasonable discussion so best just keep out of things you don't understand.
Backpacker
Posts: 1,012

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]

@epicbluff60517 wrote:
@duanem8 You're just trolling now. If you can't prroduce any evidence to move the conversation along, maybe you should just stop posting.


I'm not wasting my time making "evidence" to show that my 5ghz works, what have I got to gain from lying & say it works in the UK if it doesn't?

 

I'm trying to help find the real cause why others aren't working, so far i've been ignored & now been called a liar (wanting evidence). So yes my posts are probably a bit blunt & abrupt by now.

 

I think i'll take your advice, mine works so I'll leave you to it

Backpacker
Posts: 1,012

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]

@twisted89 wrote:
@duanem8

"I only posted up to help those claiming that 5ghz doesn't work".

Are you so far up your own arse you don't event know what you posted?

You openly denounce it with absolutely no evidence to back up your opinion:

"i've only managed to find one website (other than the dribble on here) which says GoPro is using channel 161"

And continue to make more baseless claims with no facts or evidence

"I very much doubt the GoPro is anywhere near that so OK to use"

Then you refuse to read anything that shows your wrong

"i'm not bothering to re-read or look into anything & heres why, because mine works".

It's clear you lack the intellect or facts to have a reasonable discussion so best just keep out of things you don't understand.

i'm sorry, i can't make much sense out of that at all. I am curious how "i'm wrong" when I know if my GoPro works or not. If you can translate your post to add quotes & make it readable I might be able to reply

 

actually no, as I said in the previous post to the other chap. I'm not wasting time "proving" my 5ghz works when you claim it shouldn't, & i'm not wasting my time on this thread any more. Hope you get to bottom of the 5ghz issue & find the real problem

Hiker
Posts: 40

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]
If you can't read my previous post then I suggest you take some English classes. It's clear by your complete lack of correct grammar and punctuation that you don't have a very good grasp of the language.

Also, no one claimed that your 5ghz WiFi shouldn't work, we all just told you that just because yours does work that doesn't mean there isn't an issue.
If you had read the entire thread and had the basic mental capacity to understand it properly you would know that the issue has already been found I.e. the WiFi channel.

You seem to have this bizarre unfounded assumption that we're all out to get you or something but the reality is you've come here, claimed we're all somehow wrong, then got all defensive when you get called out for your completely factually incorrect claims.

I suggest in the future you refrain from entering into discussions on which you have no knowledge or facts.
Explorer
Posts: 13,060

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]

Other than being annoyed by this thread of the same people bitching to one another, my curiosity was peaked when discussion of channels and power got mentioned.  If 5.5-5.72 GHz has a power output of 18.9 mW how is it that by being on channels 149 to 161 broadcast the mW is 4000mW?  Are you sure it's not 4000mH?  I admit ignorance, just not finding anything to support what has been written above.

Tourist
Posts: 7

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]

The 4000mW comes from the Ofcom (UK) regulations for Fixed Wireless Access. That is, Band C, 4000mW, outdoor only, point to point, point to multi-point...

 

The point being, it's not a standard domestic wifi channel anywhere in Europe. People buying GoPros have a reasonable expectation that "5GHz wifi" will work with any 5GHz device in the same region. But it doesn't. When you eventually find someone inside the company who at least understands the question, they will push back and say you can buy a license from Ofcom - it's just nonsense.

Hiker
Posts: 15

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]

all my devices can work @ 5ghz. my modem, my laptop, my cellphones.

I dont know what others say, but i cannot explain how the go pro cameras cannot work with other devices expept for samsung.

all other devices in Greece, that are bought from all around europe, work at 5ghz too. 

If someone could explain me how this happens i would be gratefull, all samsungs work and all other android flagships of 2017-2018 do not work . 

Hiker
Posts: 13

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]

One things is for sure, Gopro Black 7 Dont transmitting 4000mW output...

But why cant i see a channel number in Wi-Fi analyser, that is for me af mysterium?
Explorer
Posts: 13,060

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]
Again, I’m not very well versed on all this, so here is my best attempt at trying to make sense of all this.
GoPro HERO cameras capable of transmitting 5 Ghz Wi-Fi transmit 18.9 mW so I'm confused by why when @duanem8 pointed out that GoPro is using channel 161, & except from being banned in Spain altogether it says it is banned in Japan & Europe to use equipment over 25mw, he was immediately rebuked by @twisted89 who wrote, "The channel is directly related to the power, channels 149 to 161 broadcast at 4000mW". The GoPro cameras are clearly not transmitting at 4000mW, but I did see on the FCC licensing for GoPro cameras reference to 4000mH, which lead to my question.
@epicbluff60517 explained that, "4000mW comes from the Ofcom (UK) regulations for Fixed Wireless Access", which appears to reference operation of wireless communication devices or systems used to connect two fixed locations (e.g., building to building or tower to building) with a radio or other wireless link, such as laser bridge. Usually, fixed wireless is part of a wireless LAN infrastructure. So I don't see how it's relevant to this discussion, or even why @twisted89 brought it up.
I'm sure there is some good information in this spaghetti mess of a post of good and misinformation, but the armchair engineering is ridiculous.
According to @bluejump5503 he I contacted the Swedish Post and Telecom Authority about channel 161. It is indeed outside of the allocated wi-fi band in Europe. However there may be a loophole: low-power devices of 25 mW e.i.r.p. are allowed on this frequency. But this is significantly less than the 1 W e.i.r.p. allowed on the proper wi-fi band. That's a difference of 16 dB. Since the HERO6 (and HERO7) are transmitting at 18.9 mW, it would seem that it is fine to use. However, he then goes on to say, “the Hero6 does not transmit with 25 mW on channel 161. It transmits closer to 1000 mW. This proves that the Hero6 is COMPLETELY ILLEGAL to use in any part of Europe (and Japan, Israel, Turkey, South Africa)”.
This is really baffling. Since electronic devices that transmit wireless signals must be certified, and because GoPro is obviously a major brand and one that is sold worldwide, are we to believe that ALL of these government agencies are just turning a blind eye to GoPro’s evil and nefarious illegal activities?
Of course @twisted89 would have us believe that, “it seems that you don't need a product to be officially tested to hold the CE mark (same as FCC but for Europe). You can actually just self approve yourself!”, which is, of course, not true. Without the proper FCC certification in place, your wireless product cannot be sold and marketed in the U.S..
In the United States, the FCC is the certifying body; in Canada, it’s Industry Canada (IC); in the European Union, testing is performed against the European Telecommunications Standards Institute (ETSI) requirements for CE approval. Each country you wish to sell into will have similar, but also very different, certification and testing requirements.
For the FCC, FCC. Any product that is utilizing a wireless technology such as Wi-Fi, Bluetooth, or Zigbee will fall under this category. For Product Certification, the testing required must be performed by an accredited laboratory and documentation is then supplied for review by a Telecommunication Certification Body (TCB), or, in some cases, the FCC itself. So right off the bat, @twisted89 is disseminating ignorant misinformation, which leads me to doubt anything he has posted as credibility is suspect.
FCC testing for Product Certification can be broken into two parts: General Emissions testing and Intentional Radiation testing. Virtually every electronic product needs to undergo General Emissions testing. These tests typically can be completed at a cost of $1,000 to $5,000 when performed by an accredited laboratory. For Intentional Radiation testing there are additional tests required to specifically evaluate a product’s wireless technology, and as a result it is generally more involved and complex than General Emissions testing. Depending on the technology and the frequency or frequencies the product operates at (2.4 GHz, e.g.), this testing typically costs on the order of $9,000 to $15,000. As of 2016 only FCC-recognized laboratories are allowed to administer such tests and submit the test data for FCC Product Certification.
Canada, has revised the exemption limits and requirements for specific absorption rate (SAR) testing. The testing and certification process the HERO6 and HERO7 cameras had to undergo is stricter than it was in the past. As a result, some products and technologies that were previously exempt from SAR testing will now require SAR testing in order to obtain IC certification. SAR testing is the test methodology used to quantify the rate or amount of RF energy absorbed by the human body.
And then we have reports from some users in Europe and other supposedly “forbidden” regions that report no issues connecting their particular phone with the HERO6/7 using the 5Ghz. According to @bluejump5503 this is, “completely irrelevant because 1: most people use other phones and 2: it's still illegal to operate even if you have such an (also illegal) Iphone”. And @twisted89 adds, “it's been proven multiple times that it is illegal to use this frequency in the vast majority of countries outside of the US, chances are even if you can connect using a Samsung or Apple you are breaking the law without holding a valid license”. So much illegal activity! You would think these governments could solve all of their budget problems by just issuing out fines to all those participating in these infractions!
@Anonymous brought perhaps the only useful information that I could find in all of this nonsense, and that is starting with Android 7 it can block wi-fi bands in certain countries even if the phone is capable of working with the band. So perhaps there is a way to root the OS to allow for the use of 5gHz if you so desperately need it.
@mariustanya of GoPro informed the community in this post, “there are locations/countries that do not allow devices to emit a 5-GHz Wi-Fi band. There is a need to know from which country the camera is sourced from in order to determine the path forward.” This does seem to support the “Illegal” conspiracy being given, but unfortunately not everything the Moderators have or share is detailed or provide enough information to fully explain the situation. @aragon1006 shared, “We do our best to ensure that the GoPro App works on every device but this is nearly impossible due to the nature of the OS. Android is a fragmented operating system with a myriad of devices running different hardware and software specs. These inconsistencies make it extremely difficult to ensure that the app will work flawlessly on every device”.
Of course @twisted89 wants to be the wireless transmission police so his reply focuses again on the illegality, “NOTHING TO DO WITH THE APP OR ANDROID. It is due to the gopro 6 firmware using a 5ghz wifi channel that is illegal to use outside of the USA. It is by pure fluke that any phone even picks up this channel outside of the USA and any user doing so without first purchasing a license from their local government is BREAKING THE LAW”.
Regardless, the simple answer then seems to be, if you are unable to use 5gHz with your phone in your country, then unfortunately you will have to use 2.4gHz. Nothing is going to change, so stop bitching, return/sell the device if this is a deal breaker for you, and get on with your life.
Hiker
Posts: 40

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]
@lund30

Another user tested it
"To be clear: the Hero6 does not transmit with 25 mW on channel 161. It transmits closer to 1000 mW."

https://community.gopro.com/t5/Cameras/Hero6-Black-5-GHz-wi-fi-not-working/td-p/66116/page/3#
Hiker
Posts: 13

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]
I am charging my Gopro right now and after that, i will test the output with my immersionRc RF-Power-meter i use to my Fpv gear when i bild quads and i wil post the result here..
Hiker
Posts: 13

Re: Hero6 Black 5 GHz wi-fi not working

[ New ]
But you are right, this i not for Hero 7, but i Think the results are the same..