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Sightseer
Posts: 1

Hero5 session

I bought hero 5 session on 10/07/2018 and from yesterday it having heating problem. I don’t know why it happening? And also battery draining fast..
Plz do suggest me with positive help.
GoPro
Posts: 5,980

Re: Hero5 session

 

Hi @noblestoke15558

 

Thank you for choosing GoPro to capture great moments!

What SD card are you using? How do you usually charge the camera? Do you have it connected with the GoPro App?

Is it heating up while recording only or is it even when you are just navigating through the options? While it is normal for the camera to become warm, it shouldn't be to the point where you can no longer touch it.

 

You may run a manual software update and see if it makes a difference.

 

Let us know how it goes.

 

Thanks!

Ej