05-02-2019 02:56 AM
I don't have my Hero5 Session with me right now, but @fishycomics might be able to help out here.
05-03-2019 03:02 AM
thanks @danielr15 .
@boomenciano GoPro by chat or phone can always walk anyone through step by step, that is their job, So if you like for me to walk you through step by step on your now two problems we can.
First I'll ask you to take a photo of the camera of the screen and it on and a few presses in so we can actually see what you are dealing with. then we'll get started.
05-04-2019 05:13 AM
GoPro should be doing this!
Delete your camera from App and in bluetooth gopro , forget my device, once you do that. you then can continue.
Hero 5 Session:
Back Mode on 7 presses gets to Exit. Shutter once for 2 seconds gets to factory reset. Back Mode off of No to Yes One press, press Shutter, camera will factory reset.
When followed that turn camera back on and the first thing it says is choose language it is on English you must press back mode once to change to the check. then Back mode once again from X to check and press Shutter once, the camera is Set to go.
you are back on the main screen the camera will shut down in 5 secs let it shut down.
Press back mode once, then 5 times, for wireless connection, Press Shutter once, will say conn new device, press shutter once. be on gopro app, press back mode once, change from app to Check, press shutter once and it is PAIRING ( you have 3 minutes, to set up your App via the smartphone and that is it.
Any questions ask.