02-07-2017 12:36 AM
Anyway, just take your lens protector off and let it dry out. Make sure the gasket is intact and put it back on when dry. If it doesn't keep the water out, contact the support team using, not the "so called" but actual, 'Contact Sales and Support' link. If it does hold water, next time be more careful and don't let your camera bump into anything, like the walls of the pool, when your using it.
02-07-2017 12:40 AM - edited 02-07-2017 12:42 AM
BTW, notice my avatar. That's my son swimming. The picture was taken in a pool with a GoPro camera under water. When you make your idle veiled threats at me, they insinuate to a threat to his well being as well. Be careful with what you post.
02-07-2017 06:36 PM
Yes, dive housing is the best option right now. In all fairness to the product (Hero 5), the video quality is very good. That's why despite the experience, I will still use it. Once I received the replacement from the seller, I will put a dive housing before using it.
02-07-2017 07:35 PM
@Anonymous - FYI that you'll need to take the lens cover off anyway in order to use the Super Suit dive housing with the HERO5 Black. You'll be able to dry the lens cover out then.