09-18-2018 08:51 AM
Hero5 Stripes on back lcd when turned off[ New ]
Yes, I have put protection film, but they were there before I put the film on.
Is this normal? I've had Hero4 and didn't have this problem.
I found them the day after I bought this. I bought this only a week ago. Is there any way I can return this?
09-18-2018 07:13 PM
Re: Hero5 Stripes on back lcd when turned off[ New ]
Thank you for your reply!
It's a relief to hear that the lines are normal.
Image/Video quality is just fine! I love them :)
I was worried that those lines might affect the files eventually.
Well, problem solved.
Thank you for your help!
02-25-2019 09:11 AM
Re: Have the same problem when I got the hero7. How's your ca...[ New ]
Hello @swiftdusk44418. How does the screen behave when the camera is on? Are the photos/videos affected? If the bleed is impacting how the camera works, let our Support team know so they can help you with the next steps. You may reach the team by phone or chat through https://gopro.com/help/ContactUs .