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%3CLINGO-SUB%20id%3D%22lingo-sub-43601%22%20slang%3D%22en-US%22%3EHero4%20wifi%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-43601%22%20slang%3D%22en-US%22%3E%3CP%3EHi.%20I%20have%20a%20problem%20with%20my%20Hero4.%20When%20I%20tried%20to%20connect%20the%20gopro%20with%20my%20iphone.%20The%20wifi%20keeps%20on%20turning%20by%20itself%20before%20connecting.%20The%20blue%20indicator%20at%20the%20front%20also%20not%20on.%20I%20have%20tried%20reset%20the%20gopro%20and%20the%20wifi%2C%20format%20the%20SD%20card.%20But%20the%20problem%20still%20the%20same.%20But%20when%20i%20tried%20connecting%20without%20the%20SD%20card%2C%20it%20works%20as%20normal.%20Only%20when%20the%20wifi%20are%20connected%20without%20the%20SD%20card%20I%20am%20able%20to%20use%20with%20the%20apps.%20I%20am%20using%20a%20LEXAR%20SD%20card%20and%20my%20gopro%20and%20apps%20have%20been%20updated.%20My%20question%20is%3A%3CBR%20%2F%3E%201)%20Is%20this%20a%20normal%20problem%3F%3CBR%20%2F%3E%202)%20What%20are%20the%20cause%3F%3CBR%20%2F%3E%203)%20How%20to%20fix%20this%3F%3C%2FP%3E%0A%3CP%3E%3CBR%20%2F%3E%20Thank%20you%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-43601%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-45987%22%20slang%3D%22en-US%22%3ERe%3A%20Hero4%20wifi%20issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-45987%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20wireless%20connections%20should%20not%20be%20turning%20on%20by%20itself.%20I%20would%20recommend%20doing%20a%20manual%20update%20on%20the%20camera's%20firmware%20to%20see%20if%20that%20resolves%20the%20issues.%20Instructions%20on%20how%20to%20do%20a%20manual%20update%20can%20be%20found%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero4%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero4%3C%2FA%3E.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 3
Accepted Solution

Hero4 wifi issue

[ Edited ]

Hi. I have a problem with my Hero4. When I tried to connect the gopro with my iphone. The wifi keeps on turning by itself before connecting. The blue indicator at the front also not on. I have tried reset the gopro and the wifi, format the SD card. But the problem still the same. But when i tried connecting without the SD card, it works as normal. Only when the wifi are connected without the SD card I am able to use with the apps. I am using a LEXAR SD card and my gopro and apps have been updated. My question is:
1) Is this a normal problem?
2) What are the cause?
3) How to fix this?


Thank you


Accepted Solutions
GoPro Community Manager
Posts: 5,853

Re: Hero4 wifi issue

The wireless connections should not be turning on by itself. I would recommend doing a manual update on the camera's firmware to see if that resolves the issues. Instructions on how to do a manual update can be found at https://gopro.com/update/hero4.

 

Jeff

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All Replies
GoPro Community Manager
Posts: 5,853

Re: Hero4 wifi issue

The wireless connections should not be turning on by itself. I would recommend doing a manual update on the camera's firmware to see if that resolves the issues. Instructions on how to do a manual update can be found at https://gopro.com/update/hero4.

 

Jeff