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Sightseer
Posts: 2
Accepted Solution

Hero4 silver don't work into waterproof housing

My hero4 silver crashes when I put it into waterproof housing. Screen freezes up. It work fine outside the housing. It crashes when I'm closing the lid. Looks like the lid applies too much pressure on the bottom of the screen. Screen is playing up when I press firmly with my finger.


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GoPro
Posts: 12,830

Re: Hero4 silver don't work into waterproof housing

 

Hi @agiledive10806

 

Is it just the first time you have noticed this or has this happened before?

 

It's best to let our Support Team check on this further. You may reach out to them via phone or chat. https://gopro.com/help/ContactUs

 

 

Regards,

EJ

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Highlighted
Sightseer
Posts: 2

Re: Hero4 silver don't work into waterproof housing

 
IMG_2985.JPG
Highlighted
GoPro
Posts: 12,830

Re: Hero4 silver don't work into waterproof housing

 

Hi @agiledive10806

 

Is it just the first time you have noticed this or has this happened before?

 

It's best to let our Support Team check on this further. You may reach out to them via phone or chat. https://gopro.com/help/ContactUs

 

 

Regards,

EJ