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Tourist
Posts: 3

Hero4 black will not power up

[ Edited ]

Hi, 

 

Last time I used the hero 4 was July of 2019, around Christamas I tried to turn it on and it would not turn on at all, I put  a  fully charged battery off a charger. in it. And do not get any thing at all, no lights no led. I would appriciate any help or suggestions.

 

Thanks

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GoPro
Posts: 17,313

Re: Hero4 black will not power up

Hi @twinv63

 

Please try the steps on HERO4 Camera Will Not Power On.

If it's still the same, please reach out to our Support Team through
https://gopro.com/help/ContactUs
 

 

Thanks!
Ej

Highlighted
Tourist
Posts: 3

Re: Hero4 black will not power up

Hi aragon, 

 

Thanks for your respounce, I tryed the 1st link you sent, still know luck. I'll give the support team a shot .

 

Thanks again!

Highlighted
Tourist
Posts: 3

Re: Hero4 black will not power up

Well cutomer support didn't help eather it was the same thing I tryed allready in the link you sent.

 

Thanks again!