05-11-2019 05:54 PM
05-13-2019 09:46 AM
Hello @jwall813. I can see how disappointing the situation is. If you haven't done it yet, try re-flashing camera firmware following the manual update instructions below:
- Go to the HERO4 update page.
- Under "Other ways to update" at the base of the page, click "Update your camera manually."
- Enter your Serial Number and other requested information, click Next Step.
- Click "Download Update."
- Click "Click here to download firmware."
- Follow the steps on the screen for detailed instructions for your operating system.