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Reply
Sightseer
Posts: 2

Re: Hero4 Silver not recognised by comptuer

After running the fix I posted earlier, I uninstalled QUIK, rebooted the PC, reinstalled QUIK and all is working.

Hiker
Posts: 15

Re: Hero4 Silver not recognised by comptuer

the uninstall, reboot and reinstall don't work for me. QUIK is still unable to recognize my GoPro although I can access the files via my computer now.

Hiker
Posts: 14

Re: Hero4 Silver not recognised by comptuer

Gave the MS fix a try.  It seemed to fix a problem but I have not had a chance to see if the camera is now recognised.  Fingers crossed.

 

FYI I updated to 10 well after the problem was found and the fix was released.  So the problem should not have been installed since MS pulled the problem patch before I upgraded to 10 and installed the upgrades.  Perhaps more than one patch causes the problem (with MS nothing is surprising...lol)

 

Hiker
Posts: 14

Problem Solved: Hero4 Silver now recognised by comptuer

[ Edited ]

The camera is now recognised by the computer.  Quik also auto-launched.

 

Thanks tomr26!!!

 

It is weird that a problem from a year ago that was supposedly fixed was actually not fixed...blame MS for this 'cause I have no idea how the bad patch got on my computer when I upgraded my laptop to 10 half a year after the bad patch was released then fixed by MS.  I guess MS is still releasing bad software...lol

Hiker
Posts: 14

Re: Problem Solved: Hero4 Silver now recognised by comptuer

PS How do you change this thread to Solved?

Highlighted
Sightseer
Posts: 1

Re: Hero4 Silver not recognised by comptuer

This did not help me, the troubleshooter did not work and drivers did not install. This is a serious flaw of GoPro.