03-29-2017 11:39 AM
Gave the MS fix a try. It seemed to fix a problem but I have not had a chance to see if the camera is now recognised. Fingers crossed.
FYI I updated to 10 well after the problem was found and the fix was released. So the problem should not have been installed since MS pulled the problem patch before I upgraded to 10 and installed the upgrades. Perhaps more than one patch causes the problem (with MS nothing is surprising...lol)
03-31-2017 03:15 PM - edited 03-31-2017 03:18 PM
The camera is now recognised by the computer. Quik also auto-launched.
It is weird that a problem from a year ago that was supposedly fixed was actually not fixed...blame MS for this 'cause I have no idea how the bad patch got on my computer when I upgraded my laptop to 10 half a year after the bad patch was released then fixed by MS. I guess MS is still releasing bad software...lol