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Tourist
Posts: 2

Re: Hero4 Session wifi not turning on

Don't suppose you have time to post a quick youtube video of exactly how to do this fix? I really need to see how this is done other than just reading how to do it. 

 

I'm actually astounded how Gopro maintains such a high stock price with such low quality product, poor software developement and total lack of customer service..

 

Silverindahole

youtube...

GoPro
Posts: 9,484

Re: Hero4 Session wifi not turning on

Hi @sunnysand43713

 

I am sorry if you feel this way. We are happy to help you the best way we can.

 

I have found this video showing the pairing process. Though not officially from GoPro, you may use this as a reference. The pairing instructions starts at 4:04.

 

I hope this helps.

 

 

Thanks!

EJ

Sightseer
Posts: 6

Re: Hero4 Session wifi not turning on

Downgrade to Firmware V 1.50 and it works again... ;-) https://goo.gl/WjcgqF

 

It saved my camera !!!

Sightseer
Posts: 3

Re: Hero4 Session wifi not turning on

Hi felipen208,

 

the link does not work, can you put it again?

 

thanks

Sightseer
Posts: 6

Re: Hero4 Session wifi not turning on

try this one 

 

https://goo.gl/8mygr5

Sightseer
Posts: 6

Re: Hero4 Session wifi not turning on

https://goo.gl/8mygr5 correct link
Tourist
Posts: 4

Re: Hero4 Session wifi not turning on

Hi did it bring back the wifi feature??  Please help.. I've been frustrated to fix this for couple of months now. Thank you....

GoPro
Posts: 7,855

Re: Hero4 Session wifi not turning on

Hello @loyalbluff02801

 

I understand how a long wait time while still missing the Wi-Fi feature could be frustrating. If you have already tried the recommended troubleshooting steps but to no avail, the next path forward is to contact Support team. You can reach them through phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 
Marius