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Tourist
Posts: 2
Accepted Solution

Hero4 Session. Will not power on w/ SD card installed

Ill make this as quick as possible.

Was making a video yesterday, all recorded then I hit the shutter button to stop recoding.

About an hour later I attemted to record again, and nothing.  None of the buttons would bring the display to life.

If I take the SD card out the camera buttons will work, I can cycle through all options, no issues, connect to my smart phone via wireless ect.

Put the SD card back in the camera...  Boom nothing works, nothing cycles.

Take the SD card out and everything works again.

Any tips?

 


Accepted Solutions
Highlighted
Tourist
Posts: 2

Re: Hero4 Session. Will not power on w/ SD card installed

To make a long story short......

After a hidious rollercoster ride to get in contact w/ customer support they were not able to get the problem fixed.  I ended up sending the unit back to them to be replaced because it was under warrenty.

 

View solution in original post


All Replies
GoPro
Posts: 3,924

Re: Hero4 Session. Will not power on w/ SD card installed

Hi @blue823,

 

What SD Card are you using?

 

Ryan

Highlighted
Tourist
Posts: 2

Re: Hero4 Session. Will not power on w/ SD card installed

To make a long story short......

After a hidious rollercoster ride to get in contact w/ customer support they were not able to get the problem fixed.  I ended up sending the unit back to them to be replaced because it was under warrenty.