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Sightseer
Posts: 1
Accepted Solution

Hero4 Black. Problems during paring

I have a Hero4 Black. I have instaled ith the v5.0 of the firmware. The problem is that it is not possible to pair with iPhone 8 which has instaled the last iOS version. I have downloaded the GoPro app.

During the pairing I can arrive up to introduce in the phone the Pair number provided by the camera, with means that both devices see themself, but after this one, the phone return me an error, which say:

"Seems that happen an error to conect your GoPro. Try again".

 

Coukld you assistance me.

Best reagards,

Miguel Angel 

 


Accepted Solutions
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GoPro Community Manager
Posts: 7,499

Re: Hero4 Black. Problems during paring

@miguelange3 - Try resetting the connections. Go into your phone's settings and turn off the wifi and the bluetooth connections, and then turn them bak on. Then, try to pair the camera to the app again.

 

Jeff

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All Replies
Highlighted
GoPro Community Manager
Posts: 7,499

Re: Hero4 Black. Problems during paring

@miguelange3 - Try resetting the connections. Go into your phone's settings and turn off the wifi and the bluetooth connections, and then turn them bak on. Then, try to pair the camera to the app again.

 

Jeff