Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Tourist
Posts: 3
Accepted Solution

Hero3+ won´t reset password

Hi,

I have tried to reset the password for my Hero3+ Silver but it won´t reset anyone have any idea what to do next?

 

I´d love some help with this.

 

/Niklas 


Accepted Solutions
GoPro
Posts: 3,924

Re: Hero3+ won´t reset password

Hi Niklas,

 

@graydusk23617

 

If you have not already follow these steps and you should be able to get that reset:

 

https://gopro.com/help/articles/Block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

 

Best,

Ryan

View solution in original post


All Replies
GoPro
Posts: 3,924

Re: Hero3+ won´t reset password

Hi Niklas,

 

@graydusk23617

 

If you have not already follow these steps and you should be able to get that reset:

 

https://gopro.com/help/articles/Block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

 

Best,

Ryan

Tourist
Posts: 3

Re: Hero3+ won´t reset password

Hi Ryan,
I have followed those steps byt it wont reset. The camera does not read the new settings and thats my problem.

Br.
Niklas
GoPro
Posts: 3,924

Re: Hero3+ won´t reset password

Hey @graydusk23617,

 

In that case it may be best to get in touch with our Support Team directly: 

 

https://gopro.com/help/ContactUs

 

Best,

Ryan