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Tourist
Posts: 4

Hero3 updates

The link on the GoPro page doesn't work. Hero3+ also doesn't work. I need to try downloading WiFi update again but can't find it.

 

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GoPro
Posts: 19,775

Re: Hero3 updates

Hi @theresa

 

Are you looking to update a HERO3 or a HERO3+ camera?

What error message are you getting?

 

 

Please refer to

HERO3+

HERO3

 

Let us know how it goes.

 

Thanks!

Ej

Highlighted
Tourist
Posts: 4

Re: Hero3 updates

I found out that Apple Safari (Version 14.0 (15610.1.28.1.9, 15610)) Doesn't like the GoPro site. Using FIreFox allowed me to download the updates but still having problems with WiFi connectivity. It might be IOS 14.01. I'm not sure yet. I was able to update the GoPro Hero 3 but still not able to preview using the GoPro App.

 

Highlighted
Tourist
Posts: 4

Re: Hero3 updates

I found Safai Version 14.0 (15610.1.28.1.9, 15610) doesn't play well with the GoPro site. FireFox downloaded without problems and I was able to update the Hero 3 without issue but still encountering WiFi connectivity issues with the preview funftion of the GoPro App. It may be a problem with IOS 14.01. Still troubleshooting. 

Highlighted
Tourist
Posts: 4

Re: Hero3 updates

The thing is my Hero 4 and Hero 9 have no issues connecting. Could it be that the Hero 3 is the culprit? The issue is the Hero 3 hasn't been used for years and was at one point working fine.

Highlighted
GoPro
Posts: 19,775

Re: Hero3 updates

Hello @theresa

 

Would you mind checking your phone's settings?

Go to Settings> Privacy> Local Network

Check out the app's permission to access Local Network Devices.

 

If you have access to another phone, see if pairing the HERO3 camera will work.

 

Let us know how it goes.

 

Thanks!

Ej