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Tourist
Posts: 2

Hero3 doesn't turn on

[ New ]
  • The Hero3 does turn on even I replaced the battery.
  • ThaNKS

Accepted Solutions
GoPro
Posts: 15,989

Re: Hero3 doesn't turn on

[ New ]

@claudeb227, the power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: GoPro Camera Will Not Power On

If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

Note: We have edited your post to remove personal contact information for security purposes. 

View solution in original post


All Replies
GoPro
Posts: 15,989

Re: Hero3 doesn't turn on

[ New ]

@claudeb227, the power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: GoPro Camera Will Not Power On

If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

Note: We have edited your post to remove personal contact information for security purposes.