09-13-2017 02:38 PM
I am also beyond pissed about this. I just aquired a nice, lightly used 3 white and it has some freezing problems. It also only powers on when it feels appropriate. I think these problems can be fixed with a manual firmware update but after wasting 5 minutes of going through the process on GoPro website to download the file, the page is gone and it cannot be downloaded. On top of that the customer service is garbage. Every time you try to get help it gives a message that all associates are busy helping others and to try again later. GoPro will crumble if this crap doesn't improve.
WHERE'S THE GOPRO 3 UPDATE FILES????????????????????????????
09-18-2017 01:22 PM
They said i had to wait for the site to get fixed.
Timing unknown and very dissapointing in gopro support...
Maybe we should open a new topic for this issue instead of continuing on a topic of another problem which has no link to our issue.
09-20-2017 03:18 PM
The HERO3 update page is still being worked on. We are following up with the team regularly, but don't have an estimated timeline for when it will be operational again. Hopefully, it will be very soon though.