Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 3

Hero3+ Black not working.

I have had my Hero3+ for some years now. I have had minoriteter problems like 1-2 red stripes on photos and videos. This normally happened to only a few photos and would be fixed next time the camera got turned on again.


This weekend all my photos turned out to be white, no image. Videos are white and sometimes 99% Black or red stripes. The Sound is ok.


I reset it. Still the same. 


Any suggestions?

Posts: 3,924

Re: Hero3+ Black not working.

Hi @ulrikm762,


I am sorry to hear you are having some trouble with that camera. Just to double check were you able to perform a manual update? Also what SD Card are you using?




Posts: 3

Re: Hero3+ Black not working.

It is called Lexar 600x.


I will try the manual update. 

Posts: 3

Re: Hero3+ Black not working.

Ok, I did the update, and it improved a bit and turned blue, but still not good.