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Sightseer
Posts: 2

Hero +

[ New ]

Hey i was using ny Gopro then all of sudden it conpletl;ey died and now wont turn on, whenever i plug it into charge a red light cones on then shuts of straight away.   if you could get back ne with a solution that wopuld be awesone as i always use it.

 

 

cheers

 

Josh

GoPro
Posts: 12,613

Re: Hero +

[ New ]

@jdm1993, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: GoPro Camera Will Not Power On

Sightseer
Posts: 2

Re: Hero +

[ New ]
Thankyou very much for reply still nothing sadly
GoPro
Posts: 12,613

Re: Hero +

[ New ]

@jdm1993, if the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.