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Sightseer

Posts: 1

‎04-19-2018 10:16 AM

Accepted Solution

Hero session 4

Hello!
I have a new gopro hero session 4, When I start recording, I only record at most 30 seconds, then stop and do not record video!
Someone help me?

Accepted Solutions

GoPro

Posts: 12,088

‎04-21-2018 07:20 PM - edited ‎04-21-2018 07:21 PM

Solution!

Re: Hero session 4

[ Edited ]

Hi @hardyshore28446

A manual software update should get this corrected. Instructions will be listed once you get past the SN and the email page.

Also it's best that you are using one of the recommended cards.

For reference: Camera Freezes Up

Let us know how it goes.

Regards,

Ej

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GoPro

Posts: 12,088

‎04-21-2018 07:20 PM - edited ‎04-21-2018 07:21 PM

Solution!

Re: Hero session 4

[ Edited ]

Hi @hardyshore28446

A manual software update should get this corrected. Instructions will be listed once you get past the SN and the email page.

Also it's best that you are using one of the recommended cards.

For reference: Camera Freezes Up

Let us know how it goes.

Regards,

Ej