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%3CLINGO-SUB%20id%3D%22lingo-sub-271381%22%20slang%3D%22en-US%22%3EHero%20seasion4%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-271381%22%20slang%3D%22en-US%22%3EHello%2C%20i%20cant%20connect%20my%20hero%20session4%20to%20laptop%20and%20wifi%20also%20not%20working%2C%20i%20make%20wifi%20reset%20also%20not%20working%20please%20i%20need%20your%20help%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-271381%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-271403%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%20seasion4%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-271403%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F82685%22%20target%3D%22_blank%22%3E%40ramkf%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20you%20have%20not%20done%20it%20yet%2C%20try%20manually%20updating%20the%20camera%20before%20trying%20the%20Wi-Fi%20and%20computer%20connection%20again.%20There%20are%20steps%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fhow_to%2FSoftware-Update-Instructions-for-HERO4-Session%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehere%3C%2FA%3E%26nbsp%3Bto%20guide%20you%20with%20the%20process.%26nbsp%3B%20Make%20sure%20that%20the%20camera%20is%20fully%20charged%2C%20and%20that%20the%20SD%20card%20is%20formatted%20prior%20to%20the%20update.%20Let%20us%20know%20how%20it%20works%20out.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-271500%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%20seasion4%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-271500%22%20slang%3D%22en-US%22%3EJust%20for%20clarification%2C%20in%20general%2C%20you%20need%20the%20GoPro%20app%20to%20connect%20to%20a%20device%20remotely.%20The%20system%20is%20not%20set%20up%20to%20connect%20to%20Windows%20or%20Mac%20remotely.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-271501%22%20slang%3D%22en-US%22%3ERe%3A%20Hero%20seasion4%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-271501%22%20slang%3D%22en-US%22%3EFor%20WiFi%20reset%2C%20with%20the%20camera%20OFF%20press%20and%20hold%20the%20rear%20Mode%2FPower%20button%20until%20the%20option%20to%20reset%20WiFi%20appears.%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FHow-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2FHow-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password%3C%2FA%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

Hero seasion4

Hello, i cant connect my hero session4 to laptop and wifi also not working, i make wifi reset also not working please i need your help
GoPro
Posts: 7,104

Re: Hero seasion4

Hello @ramkf

 

If you have not done it yet, try manually updating the camera before trying the Wi-Fi and computer connection again. There are steps here to guide you with the process.  Make sure that the camera is fully charged, and that the SD card is formatted prior to the update. Let us know how it works out. 

 

Thanks, 
Marius 

Adventurer
Posts: 10,625

Re: Hero seasion4

Just for clarification, in general, you need the GoPro app to connect to a device remotely. The system is not set up to connect to Windows or Mac remotely.
Adventurer
Posts: 10,625

Re: Hero seasion4

For WiFi reset, with the camera OFF press and hold the rear Mode/Power button until the option to reset WiFi appears.

https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password