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Posts: 1

Hero black 5

Hello, i bougt gopro heroblack5 it turn on and off by if i charge it..the battery always end up dead...the official sponsor here in iceland say he cant help me and told me to contact you, what to do?

Posts: 12,402

Re: Hero black 5

Hello @olafurjokulsson. If you contact our Support team here , they will be able to help. You may reach them by phone or chat. When you do, have your camera and the camera information ready, as well as the proof of purchase so you can get assisted as quickly as possible.