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Sightseer
Posts: 1

Hero black 5


Hello, i bougt gopro heroblack5 15.6.2017..now it turn on and off by itself...so if i charge it..the battery always end up dead...the official sponsor here in iceland say he cant help me and told me to contact you, what to do?

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GoPro
Posts: 12,402

Re: Hero black 5

Hello @olafurjokulsson. If you contact our Support team here https://gopro.com/help/ContactUs , they will be able to help. You may reach them by phone or chat. When you do, have your camera and the camera information ready, as well as the proof of purchase so you can get assisted as quickly as possible.