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%3CLINGO-SUB%20id%3D%22lingo-sub-319274%22%20slang%3D%22en-US%22%3EHero%20Session%20won't%20do%20more%20than%202%20sec%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-319274%22%20slang%3D%22en-US%22%3E%3CP%3EI%20don't%20know%20what%20happened%20but%20the%20camera%20stops%20recoding%20after%20less%20then%202%20sec.%20I%20also%20experienced%20some%20issues%20with%20the%20app%20not%20recognizing%20the%20SD%20card.%20What%20can%20I%20do%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-319274%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Sightseer
Posts: 2

Hero Session won't do more than 2 sec video

I don't know what happened but the camera stops recoding after less then 2 sec. I also experienced some issues with the app not recognizing the SD card. What can I do?

GoPro
Posts: 1,917

Re: Hero Session won't do more than 2 sec video

Sorry to hear about the trouble, @grandstorm0165. Typically, recording issue is correlated to either a problem with the SD card being used, or the camera itself. Try using a different SD card (if available). If it records fine, then the issue is likely stemming from the SD card.

 

You can get the full list of microSD cards that are known to work well with GoPro cameras here: https://gopro.com/help/articles/Block/microSD-Card-Considerations

 

It is also advisable to format the SD card before use. (NOTE: Reformatting the SD card will delete all data off of the card, so be sure that you save any videos or pictures you want to keep on your computer before reformatting the SD card.)

 

Re-flashing the firmware update of the camera can also help correct any errors with the current software installation. Follow the manual update instructions specified on this article: Software Update Instructions for Session Cameras

 

Hopefully this helps!

 

Ann

Sightseer
Posts: 2

Re: Hero Session won't do more than 2 sec video

Thank you! I changed the SD card and it works!