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Highlighted
Sightseer
Posts: 1
Accepted Solution

Hero Session 4

Komme nicht mehr in die App mit der Kamera ständig derselbe blöde Spruch das die Kamera schon einmal auf einem anderen Gerät installiert war. Ist erst seit dem neuen Update, angeblich ist das Kamerapasswort falsch, habe alles zurückgestellt es funktioniert nix! Die Kamera ist nicht 1 Euro Wert! Schade das ich so auf Gopro gebaut wurde und man mich hereingelegt hat! Nie wieder Gopro!


Accepted Solutions
GoPro
Posts: 9,464

Re: Hero Session 4

Hi @wolfspatrol

 

I am sorry if you're having an issue connecting your camera to the GoPro App.

 

Try to Reset Wi-Fi Name and Password first, then go over these steps: Pair Your Camera with the GoPro App.

 

If it's still the same kindly check these steps on how to Solve GoPro App Connection Issues.

 

If all else fails, please contact Support Team for further assistance.

https://gopro.com/help/ContactUs

 

 

Thanks!

EJ

View solution in original post


All Replies
GoPro
Posts: 9,464

Re: Hero Session 4

Hi @wolfspatrol

 

I am sorry if you're having an issue connecting your camera to the GoPro App.

 

Try to Reset Wi-Fi Name and Password first, then go over these steps: Pair Your Camera with the GoPro App.

 

If it's still the same kindly check these steps on how to Solve GoPro App Connection Issues.

 

If all else fails, please contact Support Team for further assistance.

https://gopro.com/help/ContactUs

 

 

Thanks!

EJ