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Sightseer
Posts: 1

Hero Session 4 stuck in time lapse mode

[ New ]

Hi.  My refurbished Hero4 Session charges fine, pairs fine, and the shutter and select button both work fine.  My problem is when I turn it on with the single shutter button select... and shoot video at 1080 and 30 fps... I only get a second or two of live video, and then it goes to time lapse mode... even when I did not select time lapse mode.  

Jimmie U


Accepted Solutions
GoPro
Posts: 30,743

Re: Hero Session 4 stuck in time lapse mode

[ New ]

Hi @jimmieu123

 

Does the same happen if the recording is not initiated via QuikCapture?

See if resetting the camera will work.

If it's still the same, try running a manual update. https://gopro.com/en/us/update/hero_session

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

 

Thanks!

Ej

 

 

View solution in original post


All Replies
GoPro
Posts: 30,743

Re: Hero Session 4 stuck in time lapse mode

[ New ]

Hi @jimmieu123

 

Does the same happen if the recording is not initiated via QuikCapture?

See if resetting the camera will work.

If it's still the same, try running a manual update. https://gopro.com/en/us/update/hero_session

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

 

Thanks!

Ej