Hero Session 4 Wont stay on and GoPro Quick for desktop does not recognise the GoPro [ New ]

[loyaloasis06564]

Hi Guys

Im not a very frequent user of the GoPro but lately its caused me nothing but trouble. 

After spending a couple hours trying to connect the hero session 4 to my new Iphone so i could view how it was mounted i now want to upload the videos onto my Apple macbook Air.

I am using the GoPro Quick for desktop app and also the gopro lead with a sandisk extreme 32gb SDcard 

On startup of the quick App it will not find the Go Pro. When i press the On/Wifi button once the screen lights up showing the USB symbol & battery charging symbol. The GoPro flashes up on my Quick App but then the GoPro beeps 3 times with a red flash and turns off. The Quick app then does nothing. It is so quick that it cant read the % of memory used on the SD card. 

Just to not this does exactly the same thing once trying to import to Imovie. 

Any help would be much apprechiated. 

[aragon1006 · Accepted solution]

Hi @loyaloasis06564

Kindly check this article: Camera is Not Recognized on Quik for desktop - Mac

Here are other ways to import files to your computer:

• Use an SD Adapter
• Automatic with Auto Play Options
• Manually with File Explorer 

You may refer to this article for instructions for each method.

Let us know how it goes.

Thanks!

EJ

[aragon1006 · Accepted solution]

Hi @loyaloasis06564

Kindly check this article: Camera is Not Recognized on Quik for desktop - Mac

Here are other ways to import files to your computer:

• Use an SD Adapter
• Automatic with Auto Play Options
• Manually with File Explorer 

You may refer to this article for instructions for each method.

Let us know how it goes.

Thanks!

EJ