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Tourist
Posts: 4

Hero Black 7 Won't Power Up

[ New ]

My relatively new GoPro Hero Black 7 won't power up at all, even with a fully charged battery.  I used it this past weekend and it appeared to work fine.  After I rechared one of the batteries, the unit basically became a brick. 

I actually encountered similar problems before I first used this unit, about three weeks ago, but it suddenly started working.

GoPro
Posts: 26,138

Re: Hero Black 7 Won't Power Up

[ New ]

Hi @swiftwater36521

 

What was the last activity done with the camera?

If it was used underwater, make sure that the unit and the battery are dry.

Please go over the steps on HERO7 Will Not Power On

 

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

 

Tourist
Posts: 4

Re: Hero Black 7 Won't Power Up

[ New ]

The camera was mounted on a racecar and afterwards it was working.  The next day I was able to recharge one of the batteries via the USB port on my labtop.

I followed all the steps in HERO7 WILL NOT POWER ON, and the camera will still not power up.