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Posts: 1

Hero Black 5 won't turn on


I have a newish gopro bought in march 2017 but it won't turn on. Today we took it snorkeling in its case (everything was securely shut) no signs of water damage but it turned off and now won't turn back on. It has close to full battery. I took the battery out and placed it back in but all that happened was a read light on the bottom of the gopro flashes and then stopped. When I plug it in to the computer it now says it doesn't recognize the device. It also won't charge. Not sure what the deal is but it hasn't been used much and it should be working perfectly fine.