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Tourist
Posts: 3

Hero 9 non connette

[ New ]
La mia GoPro Hero 9 ha smesso di connettersi con l'app e quindi con il telefono. Ho provato a mettere in pratica tutti i suggerimenti da voi forniti, ma non funziona più.
Tra l'altro in spegnimento ha cominciato a fare un rumore, e durante questo rumore la fotocamera non rispondeva più a nessuna funzione! Cosa devo fare?

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GoPro
Posts: 31,976

Re: Hero 9 non connette

[ New ]

Hi @ciano84

 

What phone are you using? Do you have the camera and the app up to date?

Have you tried changing the Wi-Fi band?

Check out Troubleshooting GoPro App Connectivity Issues 

It will also help if you can test the camera if it will pair with another phone.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 31,976

Re: Hero 9 non connette

[ New ]

Hi @ciano84

 

What phone are you using? Do you have the camera and the app up to date?

Have you tried changing the Wi-Fi band?

Check out Troubleshooting GoPro App Connectivity Issues 

It will also help if you can test the camera if it will pair with another phone.

 

Thanks!

Ej

Tourist
Posts: 3

Re: Hero 9 non connette

[ New ]
Buongiorno, si ho risolto, ma non è stato semplice.... Ho dovuto resettare tutto e rimettere le impostazioni di fabbrica.
GoPro
Posts: 15,925

Re: Hero 9 non connette

[ New ]

Glad to hear that, @ciano84. Let us know if anything else comes up.