10-31-2020 06:15 PM - edited 10-31-2020 06:17 PM
Hero 9: iPhone and WiFi, impossible to connect[ New ]
I’ve tried also using an iPhone XR running iOS 14.0. The result is the same.
11-04-2020 09:27 AM
Re: Hero 9: iPhone and WiFi, impossible to connect[ New ]
@neorf, make sure that you have the latest version of the GoPro App installed. If the issue persists, please try the following suggested steps accordingly:
- Allow GoPro through the Local Network settings. On iPhone go to Settings > GoPro > enable Local Network (If enabled, disable and re-enable) go back to GoPro App, and try connecting again.
- Reboot your iPhone. Especially if you’ve just updated to the new iOS 14, it’s always a good idea to reboot your phone and try again.
- Disable Mac address. This is especially true if you see “No internet connection” when trying to connect to your GoPro Camera. Open Settings app > then go to “Wi-Fi” > find your GoPro camera’s network > tap the "i" button next to the network > toggle the switch for “Private Address” to the Off position.
- You can always Forget the Wi-Fi and try re-joining > to do this, you may need to go into the back of your GoPro LCD and under “Camera Info” get your GoPro’s Wi-Fi password and manually enter it.
If you continue to experience issues, could you please share with us a screenshot or recording showing the problem? Kindly tell us more about your workflow as well.