Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

Hero 9 battery won’t charge

[ New ]
I had a similar problem to a number of people new hero 9 battery charged initially then wouldn’t move beyond 1% on recharge, I took the battery out put it in the fridge for 10 mins and this solved the problem. Battery charged with no problem
Highlighted
GoPro
Posts: 15,660

Re: Hero 9 battery won’t charge

[ New ]

@alexandera08646, the power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: GoPro Camera Will Not Power On

 

If you continue to experience issues with your GoPro, our Support team will be able to assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.