10-08-2020 01:05 PM
Ho fatto ulteriori prove..
Con riduzione vento ad off il Pop è ancora presente
Con riduzione rumore on si sente qualcosina in sottofondo ma il problema si riduce notevolmente..non sparisce del tutto in condizione di estremo silenzio si sentono dei colpetti leggeri ma non esagerati come quando è impostato su Auto
10-08-2020 01:47 PM
We appreciate your feedback. We have shared this with them and they are looking into it.
To help isolate the issue, will you be able to send a sample raw clip? You may upload it and share the link here. Information on the items below will also be helpful.
1. Setting used including that of Wind/Audio
2. SD Card used (brand, capacity)
3. External mic used if any
4. Mount/Accessory used
10-08-2020 01:49 PM
It seems it was just pure luck that I got a few videos without audio issues after setting Wind to Off. I haven't yet tried On, but makes sense that the wind noise reduction would also somewhat reduce the popping sounds as well.
So, GoPro representatives, do all Hero9 cameras produce these popping sounds, or only some faulty ones? Has the development team already be able to reproduce this issue, and is it caused by a software bug or a hardware fault?
10-10-2020 12:44 PM
says something about your quality department, doesn't it? ;)
First thing I noticed after a day of shooting with my new GoPro9 were the weird and disturbing audio clicks in the right channel. Judging by the community feedback I am not the only one. The only question is how you guys manage to miss such obvious bugs?!?!