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Sightseer
Posts: 1

Hero 9 Won't Turn On

[ New ]

My GoPro Hero 9 Black wont turn on. The battery is charged. I have had this issue intermittently since I got it. I removed the battery and the SD card and put them back in, still won't turn on. What can I do?

Tourist
Posts: 4

Rif.: Hero 9 Won't Turn On

[ New ]

Stesso problema ad intermittenza. 

Provato anche con la seconda batteria ma stessa storia.

Cambiata e formatta un'altra scheda microsd, ma non cambia niente.

Ad intermittenza durante la registrazione si spegne da sola e poi non si riaccende. Sono costretto a fermarmi, scollagare la batteria e poi riparte.

GoPro
Posts: 21,488

Re: Rif.: Hero 9 Won't Turn On

[ New ]

Hi @loyalpike02105

Please go over the steps on GoPro Camera Will Not Power On

You may also reach out to our Support Team through https://gopro.com/help/ContactUs  for further assistance.

 

Hello @oscarillo

What SD card are you using?

Do you have the camera up to date?

See if re-flashing the software will help, https://gopro.com/en/us/update/hero9-black

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej