Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 3

Hero 9 Won't Turn On

[ New ]

I have tried all the ways to turn it on. But GoPro isn't responding. I have pulled out SD cards. Inserted battery, tried different usb-c cable. Watch all the youtube videos & followed all the direction from gopro. But it didnb't 

Posts: 28,708

Re: Hero 9 Won't Turn On

[ New ]

Hi @daringpike0281


Does the camera power on when plugged in without the battery?

If you have gone through the steps on GoPro Camera Will Not Power On and it's still the same, please reach out to Support to have this checked further.

You may submit a request for a callback or initiate a chat session through

Please have your camera's serial number and proof of purchase ready.