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Tourist
Posts: 3

Hero 9 Won't Turn On

[ New ]

I have tried all the ways to turn it on. But GoPro isn't responding. I have pulled out SD cards. Inserted battery, tried different usb-c cable. Watch all the youtube videos & followed all the direction from gopro. But it didnb't 

GoPro
Posts: 28,862

Re: Hero 9 Won't Turn On

[ New ]

Hi @daringpike0281

 

Does the camera power on when plugged in without the battery?

If you have gone through the steps on GoPro Camera Will Not Power On and it's still the same, please reach out to Support to have this checked further.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

Please have your camera's serial number and proof of purchase ready.
 

Thanks!

Ej