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Sightseer
Posts: 1

Hero 9 Dead Pixel

[ New ]

Dead Pixels on front viewfinder screen

 

Hello,

 

I recently purchased a Go Pro Hero 9.

 

The camera is great and I am very pleased, but I would be remiss not to mention that my front facing viewfinder screen has a dead pixel that is solid, and a flashing dead or dying pixel in the front top left corner.

 

I understand QC on these products must be time consuming but I am pretty bummed out that my brand new product has dead pixels.

 

I want to know what my options are, either a replacement (which is annoying for everyone but this is my preferred method) or a full return if you wont repalce it.

Hiker
Posts: 27

Re: Hero 9 Dead Pixel

[ New ]
I bought a GoPro from Best Buy and it also has a dead pixel on the front (selfie) screen.
Tourist
Posts: 6

Re: Hero 9 Dead Pixel

[ New ]

FYI, you're broadcasting your personal information to the world with that receipt. 

Sightseer
Posts: 3

Rif.: Hero 9 Dead Pixel

[ New ]

Same for me but after few days.
The first time that i used it was good