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Sightseer
Posts: 1

Hero 9 Black "RED and BLUE Dots Issue!!!!

Tried a low light videos and showed up RED and Blue dots!!! I thought this issue was fixed already in Hero 8! Planning of returning the camera and accessories.

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GoPro
Posts: 16,045

Re: Hero 9 Black "RED and BLUE Dots Issue!!!!

Hello, @ugapro25. The dots should not be visible when the camera is set to an ISO Max of 800 or higher. Our team is aware of the issue. We will post about it once we have new information. 

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Sightseer
Posts: 1

Re: Hero 9 Black "RED and BLUE Dots Issue!!!!

I have the same issue, iso 800 is garbage so please fix as ill be returning too if no fix in sight

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Tourist
Posts: 2

Betreff: Hero 9 Black "RED and BLUE Dots Issue!!!!

I have the excact same Issue. Even if I leave ISO on auto, the dots appear periodically.

Firmware Version: 01.21

 

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Hiker
Posts: 69

Betreff: Hero 9 Black "RED and BLUE Dots Issue!!!!

Here is image taken with my Hero 9.AFA5E635-BBBA-43F8-A0AA-4D91FD68C77A.jpeg

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Tourist
Posts: 2

Betreff: Hero 9 Black "RED and BLUE Dots Issue!!!!

db83fccd3ef52ee1a39288086cb72788_.jpg

Blue and Red dots on my GoPro Hero 9

db83fccd3ef52ee1a39288086cb72788_.jpg
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GoPro
Posts: 16,045

Re: Betreff: Hero 9 Black "RED and BLUE Dots Issue!!!!

Hello Everyone. There is an upcoming firmware release set to fix this issue. For updates, see https://gopro.com/en/us/news/hero9-black-launch-updates .