Hero 8 will not turn off ? [ New ]

[daringstok31772]

Whenever I power off my Hero 8, it automatically turns on again...  Any advice ? 

[sunnyridge56840 · Accepted solution]

Yes, I had this type of issue several times. So the solution is to reset camera (hold power button for 10 seconds and then turn it on) or to reinsert the battery

[aragon1006 · Accepted solution]

Hello @daringstok31772

If it's still the same after the suggested steps by @sunnyridge56840

Try running a manual update. https://gopro.com/en/us/update/hero8-black

After the update is completed, reset the camera to its factory settings.

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!
Ej

[sunnyridge56840 · Accepted solution]

Yes, I had this type of issue several times. So the solution is to reset camera (hold power button for 10 seconds and then turn it on) or to reinsert the battery

[aragon1006 · Accepted solution]

Hello @daringstok31772

If it's still the same after the suggested steps by @sunnyridge56840

Try running a manual update. https://gopro.com/en/us/update/hero8-black

After the update is completed, reset the camera to its factory settings.

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

Thanks!
Ej