11-15-2019 01:32 PM
After contacting support, following the process to reformat, download the SD card format application, and leaving the camera on record for 30-60 min, the GoPro 8 failed and became extremely hot after just 15-20 min. The camera would shutdown as well. All camera defaults were set on the unit with a temp of 60 degrees Fahrenheit in the room of testing. It got too hot to hold everytime; however, it did not shutdown everytime. Maybe 1 out of 3 test.
Support was very responsive and asked me to ship the 8 back to them as I did and the package arrived yesterday. I did ask the replacement to be expidited back as I have an event on the 24th of Nov.
Thank you GoPro and customer support!!
11-15-2019 03:09 PM