Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

Hero 8 shows USB Connected but app doesn't see it nor does file manager

Hero 8 shows USB Connected but app doesn't see it nor does file manager.  File manager saw this a few weeks ago but stopped.  Timing seems to be around a Windows update but not positive.


Accepted Solutions
Highlighted
GoPro
Posts: 19,657

Re: Hero 8 shows USB Connected but app doesn't see it nor does file manager

Hi @coolsand7481

 

Please make sure that the drivers of the USB port used is up to date.

You may also check Camera is Not Recognized on Quik for desktop - Windows

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 19,657

Re: Hero 8 shows USB Connected but app doesn't see it nor does file manager

Hi @coolsand7481

 

Please make sure that the drivers of the USB port used is up to date.

You may also check Camera is Not Recognized on Quik for desktop - Windows

 

Thanks!

Ej