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02-26-2020 04:05 AM
Hero 8 no longer uploading media with any method
[ New ]Solved! Go to Solution.
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02-27-2020 11:54 AM
Re: Hero 8 no longer uploading media with any method
[ New ]@craigw2552, are you able to see the media files while your camera is connected? Under the camera control tab, tap on the "View Media" button to see the files directly from the SD card. See How to View, Copy, and Delete Media Using the GoPro App for more information.
If the media files were already in the GoPro App but they're not showing on the most recent files' list, browse through the GoPro App's media list and see if the recent media files are just dated incorrectly. Also, in the GoPro App's media tab, tap on the arrows icon at the top-left (iOS) / top-right (Android) corner of the screen and select to sort the files by "Download Date."
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02-26-2020 04:13 AM
Re: Hero 8 no longer uploading media with any method
[ New ]reset the camera. Try again. if you do not know how, ask.
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02-26-2020 04:24 AM
Re: Hero 8 no longer uploading media with any method
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02-26-2020 05:12 AM
Re: Hero 8 no longer uploading media with any method
[ New ]thank you. try a different cable.
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02-26-2020 04:30 PM
Re: Hero 8 no longer uploading media with any method
[ New ]Also does not work. It's strange beause I took some new photos to test if they will upload and they do via SD Card but not to the app. None of the media from the last months ago and the test photos I just took will appear anywhere, except when viewing content on the camera.
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02-27-2020 11:54 AM
Re: Hero 8 no longer uploading media with any method
[ New ]@craigw2552, are you able to see the media files while your camera is connected? Under the camera control tab, tap on the "View Media" button to see the files directly from the SD card. See How to View, Copy, and Delete Media Using the GoPro App for more information.
If the media files were already in the GoPro App but they're not showing on the most recent files' list, browse through the GoPro App's media list and see if the recent media files are just dated incorrectly. Also, in the GoPro App's media tab, tap on the arrows icon at the top-left (iOS) / top-right (Android) corner of the screen and select to sort the files by "Download Date."